king931 Privacy Policy

1. Introduction

king931 ("king931," "we," "us," "our") is committed to protecting the privacy and personal data of all users of the king931 online gaming platform at https://king931.org (the "Platform"). This Privacy Policy explains how king931 collects, uses, stores, shares, and protects personal data in connection with your use of the Platform and any related services.

This Privacy Policy applies to all registered players, visitors to the Platform, and any person whose personal data is processed by king931 in connection with its operations. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read alongside the king931 Terms & Conditions and the Responsible Gaming Policy.

2. Data Controller

For the purposes of applicable data protection legislation, king931 is the data controller responsible for the personal data collected through the Platform. king931 determines the purposes for which personal data is processed and the means by which that processing is carried out.

If you have questions about how king931 handles your personal data, or wish to exercise any of the rights described in this Policy, please contact king931's data protection contact at: [email protected]

3. Personal Data We Collect

3.1 Registration Data

When you create a king931 account, we collect the personal data you provide, which typically includes: full legal name, date of birth, residential address, email address, telephone number, and the nationality you declare. This information is required to create and maintain your account, to verify your identity, and to comply with our regulatory and anti-money laundering obligations.

3.2 Identity Verification Data

As part of know-your-customer (KYC) and anti-money laundering (AML) compliance requirements, king931 may collect copies of government-issued identification documents (such as a Malaysian identity card or passport), proof of address, and documentation relating to your payment methods. This data is processed solely for verification and compliance purposes.

3.3 Financial Data

king931 collects transaction data relating to deposits, withdrawals, and wagers placed on the Platform. We collect the information necessary to process payments through your chosen method — which may include Touch n Go eWallet account references, Boost wallet identifiers, Maybank or CIMB account details, or cryptocurrency wallet addresses. Full payment card numbers, where applicable, are processed by certified payment processors and are not stored by king931.

3.4 Usage & Technical Data

king931 automatically collects technical data when you access the Platform, including your IP address, browser type and version, device type and operating system, session duration, pages visited, games accessed, bet history, and referring URLs. This data is used for Platform security, fraud prevention, performance optimisation, and analytical purposes.

3.5 Communications Data

If you contact king931 support — via live chat, email, or any other channel — we retain records of those communications, including the content of messages and any personal data disclosed therein, for quality assurance, dispute resolution, and compliance purposes.

4. How We Use Your Personal Data

king931 uses personal data collected from players and visitors for the following purposes:

• Account management: Creating, maintaining, and administering your king931 account, processing transactions, and providing customer support.
• Identity verification and KYC: Verifying your identity and age (21+ requirement), complying with AML and counter-terrorism financing obligations, and meeting any applicable regulatory requirements.
• Platform operation and improvement: Monitoring Platform performance, diagnosing technical issues, preventing fraud and unauthorised access, and improving the user experience.
• Personalisation: Tailoring game recommendations, bonus offers, and communications to your interests and gaming history, where you have consented to such personalisation.
• Marketing communications: Sending promotional offers, newsletters, and Platform updates to players who have opted in to marketing communications. You may withdraw consent at any time.
• Legal compliance: Retaining records as required by applicable law, responding to lawful requests from regulatory and law enforcement authorities, and defending legal claims.
• Responsible gaming: Monitoring for indicators of problem gambling and implementing responsible gaming measures, including self-exclusion tools and deposit limit enforcement.

5. Legal Basis for Processing

king931 processes personal data on the following legal bases under applicable data protection law:

• Performance of a contract: Processing necessary to provide the Platform services under the Terms & Conditions you have accepted.
• Compliance with a legal obligation: Processing required to meet AML, KYC, tax reporting, and other regulatory obligations applicable to king931's operations.
• Legitimate interests: Processing for fraud prevention, Platform security, and analytical purposes, where those interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential personalisation, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing & Disclosure of Personal Data

king931 does not sell, rent, or trade personal data to third parties for commercial purposes. Personal data may be shared in the following circumstances:

• Service providers: king931 shares data with third-party service providers who process data on our behalf — including payment processors, identity verification providers, game software providers, cloud infrastructure providers, and customer support platforms — under contracts that require them to process data only as instructed and to implement appropriate security measures.
• Regulatory and law enforcement authorities: king931 may disclose personal data to competent regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law or lawful order.
• Anti-fraud and AML: king931 may share data with industry fraud prevention databases and AML screening services to detect and prevent financial crime.
• Business transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to a successor entity, subject to the same privacy protections described in this Policy.

7. International Data Transfers

The king931 Platform may involve the transfer of personal data to countries outside Malaysia, including countries where data protection laws may differ from those applicable in Malaysia. Where such transfers occur, king931 takes appropriate measures to ensure that your personal data is protected to a standard equivalent to that required by applicable data protection law — including the use of contractual protections with data recipients in third countries.

8. Data Retention

king931 retains personal data for the period necessary to fulfil the purposes described in this Policy, including any additional period required by applicable law. Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure to comply with AML and regulatory record-keeping requirements.
• Identity verification documents are retained for the period required by applicable AML legislation, which is typically five (5) years from the end of the relevant business relationship.
• Marketing consent records are retained until consent is withdrawn and for a reasonable period thereafter for compliance purposes.
• Technical and usage data is retained for a shorter period consistent with analytical and security purposes, generally not exceeding two (2) years unless longer retention is required for specific compliance purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with king931's data disposal procedures.

9. Security Measures

king931 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data transmitted between your device and the king931 Platform.
• Encryption at rest for sensitive personal data stored on king931 systems.
• Role-based access controls limiting access to personal data to authorised personnel with a legitimate operational need.
• Regular security assessments and penetration testing of king931's infrastructure.
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

While king931 takes reasonable steps to protect your personal data, no method of electronic transmission or storage is entirely secure. You are also responsible for maintaining the security of your king931 account credentials.

10. Cookies & Similar Technologies

king931 uses cookies, web beacons, and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help the Platform function correctly and allow king931 to understand how the Platform is used. The types of cookies king931 uses include:

• Strictly necessary cookies: Required for the Platform to operate — including session management, login authentication, and security functions. These cannot be disabled without impairing Platform functionality.
• Analytical cookies: Used to collect aggregate information about how visitors use the Platform, enabling king931 to improve content and user experience. This data is processed in a de-identified form where possible.
• Functional cookies: Store your preferences — such as language settings and remembered login details (where you have opted in) — to personalise your experience.
• Marketing cookies: Used to deliver relevant promotional content based on your interests and gaming activity, where you have consented to such personalisation.

You can control cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform but may affect certain features and personalisation functionality.

11. Your Data Protection Rights

Subject to applicable law and limited exceptions, you have the following rights in relation to your personal data held by king931:

• Right of access: You may request a copy of the personal data king931 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to king931's legal and regulatory retention obligations.
• Right to restriction: You may request that king931 restrict the processing of your personal data in certain circumstances.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact king931 at: [email protected]. king931 will respond to verified requests within 30 days. We may require identity verification before processing rights requests.

12. Children and Minors

The king931 Platform is strictly for persons aged 21 years and above. king931 does not knowingly collect personal data from individuals under the age of 21. If king931 discovers that personal data has been submitted by a person under 21, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe that a minor has registered on the Platform, please contact king931 support immediately.

13. Third-Party Links

The king931 Platform may contain references to third-party services, including game providers and payment processors. king931 is not responsible for the privacy practices of third-party websites or services that are not operated by king931. This Privacy Policy applies solely to data collected and processed by king931 in connection with the Platform.

14. Changes to This Privacy Policy

king931 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or operational requirements. Where material changes are made, king931 will notify registered players via the email address on file or through a notification on the Platform. The effective date at the top of this Policy indicates when it was last revised. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.

15. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or king931's handling of your personal data, please contact us at:

king931 will acknowledge privacy-related inquiries within 5 business days and aims to provide a substantive response within 30 days of receiving a verified request.